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Wayne and Nicole are dedicated to building a vibrant successful real estate career based on client referrals. Our focus is as follows:
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Availability and Responsiveness
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Integrity
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Negotiation Skills
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Knowledge
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Tools and Expertise
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Best Customer Service
Availability and Responsiveness· Answer the phone · Return messages · Check email · Do homework · Show homes
Integrity· Honesty and fair play · Up front about risks and opportunities · Realtor Code of Ethics · What’s best for the client comes before the sale
Negotiation Skills· Work to our clients’ objectives · Assess strength of clients’ position · Years of experience · The best possible outcome for our client
Knowledge· Current market realities · Understand financing options · Familiarity with tax consequences · Guide through the pitfalls of a complex transaction · Investment considerations including tax free exchanges · Foreclosure and short sale expertise
Tools and Expertise· Latest search engine tools for our clients · Schools and community information · Buyer and Seller tools · Complete menu of technology tools to save customers time and energy § Digital Forms and Contracts § Digital signatures § Digital files § Focus on quality and speed · Years of high tech executive experience combined with years of real estate experience to bring a depth of understanding and expertise rare in the real estate industry
Best Customer ServiceOur objective is to provide a real estate experience better than any our client might experience elsewhere. To achieve this objective, we must constantly be updating everything mentioned above; as to stand still is to fall back. We understand this is a highly competitive business, and that only superior service will cause clients both to return and to recommend our services to others. |
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